Frequently Asked Questions - Dog's Companion

Dog bed, Dog pillow by Dog's Companion®

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Frequently Asked Questions

Frequently asked questions about ordering

Do I get my money back if I'm not satisfied?

Is everything in stock?

How long is the delivery time?

If I order a dog bed and it turns out to be too small or too big, can I exchange for a smaller/bigger one?

How does ordering actually work?

I'm not at home all the time. Can the delivery go through nonetheless?

Can I have my order delivered somewhere else?

If I order a dog bed, do I need to order an extra cover as well?

If I place an order, do I get a confirmation?

I'd like to order several products. Does this mean that I have to pay more shipping costs?

Do the terms and conditions (as mentioned at the bottom of the website) apply to ordering?

Is it also possible to ship to other countries than listed on the website ?

Is the delivery time for Switzerland the same as the EU countries?

Is it possible to order only the filled inner bed (without a cover)?

Is it possible to order only the inner cover (without the filling)?


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